Delivery is free on website orders over £100 to mainland UK postcodes. For orders under £100 delivery is charged for. We can deliver to most areas of mainland UK for our standard delivery charge of £15.00

However, some items may incur an additional charge for certain delivery postcodes including Scottish Highlands and Islands, Northern Ireland, Eire, Channel Islands, Isle of Man, Isle of Wight and the Isles of Scilly. You may be contacted for additional payment should these charges apply to your order.

We will send your order using the fastest, safest and most reliable delivery method possible. We will select the appropriate delivery method and carrier when you order. All deliveries aim the be delivered between 2-5 working days.

As soon as your order has been prepared we will alert you via email and full tracking details will follow from one of our trusted delivery carriers.

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.

Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.
There is currently no impact to our delivery services at this stage, however we encourage all customers to use a delivery address that ensures the goods can be received safely.

Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered.
You can see all carrier guidelines and measures upon visiting the nominated carrier website, this information will be provided on your despatch email confirmation along with your tracking details.
We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue to operate as normal.

Returns - peace of mind guaranteed

We want you to be completely happy with your purchases.
We fully comply with the Consumer Contracts Regulations, which give consumers buying on-line the right to examine and test items at home as they would in a shop. Business customers do not have this right.

So, if you're not happy with anything you've bought, simply let us know in writing (email is fine) within 30 days of receiving the item, and after having received a returns number send the item back to us for a full refund including the standard cost of delivery. This doesn't apply to bespoke or made-to-order items - see below. We'll give you a complete refund including any standard cost of delivering the items to you.

As with returning items to a shop, it is your responsibility to arrange and pay for the return of goods that have been correctly supplied and are not faulty. We recommend that they are sent via an insured and signed-for service